Reference

xox77 Privacy Policy for Indonesian Account Data

xox77 Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and move between the lobby and your wallet.

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REQUEST HELP

Three Ways To Raise A Privacy Request

A clear request route helps you act without searching through account screens. Use the account help path when you need a copy of your details, a correction, or clarification about a wallet record. Include the phone number or account identifier connected with your request, but never send a password or wallet PIN. We use the available account context to locate the right record and respond where local law permits.

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Account help path

Open the support route from your signed-in account and select a privacy request. Tell us whether you need access, correction or deletion, then include the account phone number so we can locate the request.

Payment record check

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query, attach the payment reference only. We use that reference to separate your wallet record from another account.

Account access issue

If you cannot sign in, use the account recovery route before sending personal details. We may ask for a phone verification step to confirm that a privacy request comes from you.

HANDLING YOUR DATA

How xox77 Applies This Privacy Policy

The policy is reflected in ordinary account actions rather than hidden behind broad wording. We separate sign-in security, wallet records, technical cookies and support conversations so each request can be handled against…

Account data

We use the contact and verification details you provide to create the account, confirm access and connect support replies to the correct record. We do not need your password in a support message.

Wallet activity

Payment references from DANA, OVO, GoPay, QRIS and bank rails help us match a deposit or withdrawal status with your account. We keep the transaction context needed for account service and required checks.

Device signals

Browser type, device identifiers, session times and error events can help us detect unusual sign-in activity or diagnose a page that fails on mobile. These signals support account protection and technical support.

Cookies

Cookies can remember sign-in state, preserve security settings and show which account page needs repair. You can manage cookies through your browser, although some account functions may not work without required cookies.

Retention

We retain account, payment and support records for the period needed to provide service, resolve disputes, protect accounts and meet applicable legal duties. When a record is no longer needed, handling follows our retention process.

Your requests

You can ask what account data we hold, request a correction, ask about processing or seek deletion where local law permits. We may verify your identity before changing or releasing any personal record.

Privacy Policy Answers For Your Account

These questions address the points most often raised before account access: what xox77 records, why wallet references appear, how cookies affect a mobile session and how to send a request. The answers describe our Privacy Policy in plain terms, while local rules may affect the result for your account.

The xox77 Privacy Policy covers contact and verification details, account actions, wallet references, device signals, cookies and support messages. We collect them when needed for access, security, payment status or a request you send.

Phone verification helps us connect an account request to the person seeking access. It can protect sign-in and support changes, especially when you ask about DANA, OVO, GoPay, QRIS or a transfer record.

Yes. The Privacy Policy applies when you use a mobile browser or desktop browser. Device type, session details and error events may be recorded to keep account access secure and diagnose page problems.

We use payment references and status details to match activity with your account. The Privacy Policy covers records linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps.

You can send a request through the signed-in account help path, stating whether you want access or correction. Include your account phone number, and we may verify your identity before responding.

Send a deletion request through account support and explain which record you want addressed. We assess it under the Privacy Policy and local law, because some account or payment records may need retention.

You can manage browser cookies through your device settings or contact account support with the page and device involved. Required cookies may be needed for sign-in security and account functions.

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